It was time for a new mattress after I embarrassingly had mine for oh, 12 years?! I’ve never ordered a “bed in a box” before. I have always purchased conventional mattresses that have springs and come in their full size. These days there are so many online bed retailers to choose from. There are many beds available, and it took me a couple of months to make a final decision, but I am glad I chose this one. This bed is more on the firm side, which is my preference. It is VERY comfortable.